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Direct Channels
Our technical monitoring runs 24/7 for gateway uptime. Sales and compliance teams are available Monday through Friday from 8:00 AM to 6:00 PM GMT+1.
Frequently Asked Questions
Quick answers to common questions about NelsiusPay.
How long does merchant account activation take?
Your sandbox is available immediately upon registration. Production mode activation typically takes 24 to 48 business hours after compliance document review.
What currencies and payment methods are supported?
NelsiusPay supports Mobile Money (Orange Money, MTN MoMo, Wave, Moov Money, Airtel), international credit cards (Visa, Mastercard), PayPal, and cryptocurrency settlements.
Do you offer technical integration assistance?
Yes! Our developer relations team assists you for free via WhatsApp, email, or video call, providing ready-to-use SDKs (Node.js, PHP, Python) and CMS extensions.
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