[DOCUMENTATION JURIDIQUE]
Privacy Policy
Last updated: June 1, 2026. Nelsius is committed to protecting your personal data in accordance with GDPR and applicable local regulations.
Collected data
- Identification information: last name, first name, email address, phone number.
- Business information: trade name, RCCM, NIF, business sector.
- Financial data: transaction statements, balances (never plain text card data).
- Browsing data: IP address, device type, visited pages (for security and service improvement).
Data usage
- Provide and improve our payment services.
- Verify your identity (KYC) in accordance with CEMAC regulations.
- Prevent fraud and ensure transaction security.
- Send you important communications related to your account.
- Generate aggregated and anonymized analytical reports.
Your rights
- Right of access: get a copy of all your personal data.
- Right to rectification: correct inaccurate information.
- Right to erasure: request the deletion of your data (subject to legal obligations).
- Right to portability: export your data in a standard format.
- Right to object: refuse certain non-essential data processing.
Security
- TLS 1.3 encryption for all communications.
- PCI-DSS compliance for payment data processing.
- 2FA authentication for sensitive account access.
- Regular security audits by independent third parties.
- Data isolation by tenant in our cloud infrastructure.
Contact DPO
For any questions regarding your personal data, contact our Data Protection Officer:
dpo@nelsius.com
Nelsius SAS — BP 1234, Douala, Cameroun