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Everything you need to configure and operate your merchant suite.
12 articles
Payment Methods & Checkout
Orange Money, MTN MoMo, Wave, Cards and refunds
How to accept Mobile Money on my website?
What are the transaction processing limits?
How do automated refunds work?
Card 3D-Secure authentication issues
8 articles
QR Codes & Point of Sale
Standees, cashier buzzers and multi-store settings
How to print my counter QR standee?
Dynamic QR vs Static QR differences
Configuring sound alerts on cashier phones
Multi-cashier access permissions
20 articles
Developers & REST API
SDKs, cryptographic webhooks and testing sandboxes
How to verify HMAC webhook signatures?
Using Idempotency-Key on cellular networks
Deterministic sandbox test phone numbers
WooCommerce & PrestaShop plugin setup
10 articles
Account & Business KYC
Account activation, document validation and limits
What business documents are required for activation?
How to enable multi-factor authentication (2FA)?
Changing legal representative or bank account
Requesting Enterprise custom fee tiers
7 articles
Payouts & Financial Settlements
MoMo payouts, bank transfers and accounting
How fast are Mobile Money payouts credited?
Are there any fees for local withdrawals?
Downloading monthly accounting tax reports
Configuring automated end-of-day treasury sweeps
9 articles
Security & Fraud Prevention
PCI-DSS, transaction screening and dispute resolution
How NelsiusPay protects against stolen SIM cards
What happens if a customer disputes a payment?
Data encryption and privacy standards
Suspected fraudulent transaction alerts
Top Answered Questions
Account creation and sandbox testing are instantaneous. For live payment collection, automated document review typically takes less than 2 business hours.
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